Who I am

Small teams = smarter work.  

I learned to:

• Think outside the box

• Create solutions with limited resources

• Develop cross-functional skills across tech, operations and systems

• Build repeatable systems that didn't rely on expensive external vendors

• Use tools like Microsoft 365, Excel (and Power Query), SharePoint and OneNote, along with other free tools, to full advantage

• Initiate self-learning to find new and innovative solutions

• Work more efficiently ... time is money (particularly for small businesses on a shoestring budget)

These skills and mindset became my superpower.

Each small business I moved to, valued the multi-skilled background, and helped develop more variety in my skill base, as well as more ingenuity in helping them become more efficient, create or improve processes, and save money by learning how to do things myself instead of having to outsource. Learning to do things myself, made me see more opportunities and grow the mindset ... anything is possible.

Interestingly when I first moved to a national organisation after 20 years, it was these same skills that made me a success. I had the independent lens that helped me see through years of ingrained patterns, and ask "why?", "what if we tried this?", and "what else does this do?"

See my recommendation from Russell Atherstone (Credit Operations Manager at SGX Logistics (Pty) Ltd:

"Shannon achieved in fifteen months far more than her predecessor achieved in seven years! Her expertise around Microsoft Excel was very evident in the reports she compiled and the feedback she gave to my department on an ongoing basis. With regards to the master data information she created on the South African FMCG business as a whole was by in large faultless and bearing in mind her past experience was not in the FMCG field she used her intuitive mind to discover for herself with in depth research. I can only recommend her very highly for the development she did for us at SGX Logistics."

Working for the Canterbury District Health Board / Health New Zealand from 2014 - 2025 was no different.  Being a Government Agency, I was always very conscious that everything we did was funded by tax payers dollars, and I was a tax payer.  While there were funded projects, they would go through a lot of review and red tape before being approved.  I quickly identified ways I could improve team work, efficiencies and processes, which would save time, (which ultimately means saving money) and improving returns on time invested. Sometimes the changes were so small and simple, but would save not just time and effort, but actual costs.

Have a look at my LinkedIn profile to see my experience and recommendations.

Click the link above if you would like to book a free 15 minute consult.